Difference between revisions of "Freeside:4:Documentation:Developer/FS/cust svc"

Latest revision as of 07:21, 18 November 2015

NAME

FS::cust_svc - Object method for cust_svc objects

SYNOPSIS

 use FS::cust_svc;

 $record = new FS::cust_svc \%hash
 $record = new FS::cust_svc { 'column' => 'value' };

 $error = $record->insert;

 $error = $new_record->replace($old_record);

 $error = $record->delete;

 $error = $record->check;

 ($label, $value) = $record->label;

DESCRIPTION

An FS::cust_svc represents a service. FS::cust_svc inherits from FS::Record. The following fields are currently supported:

svcnum - primary key (assigned automatically for new services); pkgnum - Package (see FS::cust_pkg); svcpart - Service definition (see FS::part_svc); agent_svcid - Optional legacy service ID; overlimit - date the service exceeded its usage limit

METHODS

new HASHREF

Creates a new service. To add the refund to the database, see "insert". Services are normally created by creating FS::svc_ objects (see FS::svc_acct, FS::svc_domain, and FS::svc_forward, among others).

insert

Adds this service to the database. If there is an error, returns the error, otherwise returns false.

delete

Deletes this service from the database. If there is an error, returns the error, otherwise returns false. Note that this only removes the cust_svc record - you should probably use the cancel method instead.

suspend

Suspends the relevant service by calling the suspend method of the associated FS::svc_XXX object (i.e. an FS::svc_acct object or FS::svc_domain object).

If there is an error, returns the error, otherwise returns false.

cancel

Cancels the relevant service by calling the cancel method of the associated FS::svc_XXX object (i.e. an FS::svc_acct object or FS::svc_domain object), deleting the FS::svc_XXX record and then deleting this record.

If there is an error, returns the error, otherwise returns false.

overlimit [ ACTION ]

Retrieves or sets the overlimit date. If ACTION is absent, return the present value of overlimit. If ACTION is present, it can have the value 'suspend' or 'unsuspend'. In the case of 'suspend' overlimit is set to the current time if it is not already set. The 'unsuspend' value causes the time to be cleared.

If there is an error on setting, returns the error, otherwise returns false.

replace OLD_RECORD

Replaces the OLD_RECORD with this one in the database. If there is an error, returns the error, otherwise returns false.

check

Checks all fields to make sure this is a valid service. If there is an error, returns the error, otherwise returns false. Called by the insert and replace methods.

check_part_svc_link_unprovision

Checks service dependency unprovision rules for this service.

If there is an error, returns the error, otherwise returns false.

part_svc_link

Returns the service dependencies (see FS::part_svc_link) for the given search options, taking into account this service definition as source and this customer's agent.

Available options are any field in part_svc_link. Typically used options are link_type.

display_svcnum

Returns the displayed service number for this service: agent_svcid if it has a value, svcnum otherwise

part_svc

Returns the definition for this service, as a FS::part_svc object (see FS::part_svc).

cust_pkg

Returns the package this service belongs to, as a FS::cust_pkg object (see FS::cust_pkg).

pkg_svc

Returns the pkg_svc record for for this service, if applicable.

date_inserted

Returns the date this service was inserted.

pkg_cancel_date

Returns the date this service's package was canceled. This normally only exists for a service that's been preserved through cancellation with the part_pkg.preserve flag.

label

Returns a list consisting of: - The name of this service (from part_svc) - A meaningful identifier (username, domain, or mail alias) - The table name (i.e. svc_domain) for this service - svcnum

Usage example:

 my($label, $value, $svcdb) = $cust_svc->label;

label_long

Like the label method, except the second item in the list ("meaningful identifier") may be longer - typically, a full name is included.

export_links

Returns a listref of html elements associated with this service's exports.

export_getsettings

Returns two hashrefs of settings associated with this service's exports.

svc_x

Returns the FS::svc_XXX object for this service (i.e. an FS::svc_acct object or FS::svc_domain object, etc.)

seconds_since TIMESTAMP

See "seconds since" in FS/svc acct|FS::svc_acct#seconds_since|"seconds_since" in FS::svc_acct. Equivalent to $cust_svc->svc_x->seconds_since, but more efficient. Meaningless for records where svcdb is not "svc_acct".

seconds_since_sqlradacct TIMESTAMP_START TIMESTAMP_END

See "seconds since sqlradacct" in FS/svc acct|FS::svc_acct#seconds_since_sqlradacct|"seconds_since_sqlradacct" in FS::svc_acct. Equivalent to $cust_svc->svc_x->seconds_since_sqlradacct, but more efficient. Meaningless for records where svcdb is not "svc_acct".

attribute_since_sqlradacct TIMESTAMP_START TIMESTAMP_END ATTRIBUTE

See "attribute since sqlradacct" in FS/svc acct|FS::svc_acct#attribute_since_sqlradacct|"attribute_since_sqlradacct" in FS::svc_acct. Equivalent to $cust_svc->svc_x->attribute_since_sqlradacct, but more efficient. Meaningless for records where svcdb is not "svc_acct".

get_session_history TIMESTAMP_START TIMESTAMP_END

See "get session history" in FS/svc acct|FS::svc_acct#get_session_history|"get_session_history" in FS::svc_acct. Equivalent to $cust_svc->svc_x->get_session_history, but more efficient. Meaningless for records where svcdb is not "svc_acct".

tickets [ STATUS ]

Returns an array of hashes representing the tickets linked to this service.

An optional status (or arrayref or hashref of statuses) may be specified.

SUBROUTINES

smart_search OPTION => VALUE ...

Accepts the option search, the string to search for. The string will be searched for as a username, email address, IP address, MAC address, phone number, and hardware serial number. Unlike the smart_search on customers, this always requires an exact match.

BUGS

Behaviour of changing the svcpart of cust_svc records is undefined and should possibly be prohibited, and pkg_svc records are not checked.

pkg_svc records are not checked in general (here).

Deleting this record doesn't check or delete the svc_* record associated with this record.

In seconds_since_sqlradacct, specifying a DATASRC/USERNAME/PASSWORD instead of a DBI database handle is not yet implemented.

SEE ALSO

FS::Record, FS::cust_pkg, FS::part_svc, FS::pkg_svc, schema.html from the base documentation