1 Day Wisp Training
From Freeside
Revision as of 06:47, 20 May 2013 by Jeremyd (talk | contribs) (Created page with "= Overview = == Freeside Basics == * Introduction / overview * Create customers * Maps and Google Earth * Customer Notice and Templates * File uploads, notes, etc... * Customer…")
Contents
Overview
Freeside Basics
- Introduction / overview
- Create customers
- Maps and Google Earth
- Customer Notice and Templates
- File uploads, notes, etc...
- Customer Classes, reports, tags
- Packages, Services Exports
- Reporting options
- Billing basics
- Taxes
Ticketing and Customer Management
- Ticketing Basics
- Search capabilities
- Customer Portal,branding
Lunch break
Customer Referrals, Resellers and Commissions
- Resellers,agents
- Employee Groups / ACL's
- Customer referrals
- Agent/Employee Commissions
ISP Track
- IP management
- Tower management, AP, links etc...
- FCC 477 Reporting
- Customer notifications
- Radius Reporting
- DSL / Ikano
