Latest revision as of 00:27, 11 October 2009

Notes

For a more detailed, raw log of changes, see the source ChangeLog

Ticketing

• Request Tracker ticketing system updated to version 3.6.
• Ticketing now fully integrated into our menus

Billing

• New billing event system replaces invoice events
• Set the displayed name for follow-up notices from the event rather than proliferating templates
• Invoice typesetting overhaul with invoice sections, payment coupon, leading summary page options
• Rewrote and enhanced customer-to-customer referral system (see Referral credits)
• Ability to use USPS address standardization
• Ability to use CCH taxation data
• Add base_rate price plan.
• Per-customer "Invoice terms" override
• Quick payment entry running total
• Add reporting & resolution interface for transactions for which no payment gateray response is received
• Add options to one time charges for tax setup, future billing date, invoice terms
• Fix tax reporting for more complex situations with counties and taxclasses, make taxable line items clickable
• Third-party payment processor support (redirecting customer browser to the payment processor web site)
• Add ability to make manual tax adjustments to show up on future customer invoices
• Automatic returned check processing, when supported by processor and B:OP module
• Refactored batch processing to enable "plug-in" of batch processors like real-time processors
• Added Paymentech batching

Employees

• Reorganized ACL edit page into sections

Resellers (Agents)

• More complete agent virtualization, especially self-configuration. Company name, logo, address, package definitions, etc.
• Access groups from agent edit
• Agent wholesale charging (associate master customer with agent, use cost fields in package definition)

Customers

• Reworked customer view into sections
• Added ability to view customer change history
• Added ability to upload files attached to customer record
• Expanded "First package" ability to handle more kinds of packages including those with phone services.

Packages

Customer packages

• Customer package order now categorizes packages into classes, to more easily find the desired package
• Add option for a future start date on package orders
• Customers may now have different locations per-package
• Old packages now hidden by default on customer view
• Experimental per-package balances

Package definitions

• Rewrote package definition edit.
• Added pricing add-ons (displayed separated, or bundled as a single line item)
• Added service add-ons.
• Package categories to group package classes
• Package definition browse enhancements: hide/show one-time charges
• Flag custom package definitions

Services

• Service definition now includes editing of the labels used for each field.

Accounts

• Password encoding overhaul (see Password encoding in 1.9)
• Add option to run shellcommands immediately and abort provisioning on errors.

Domains

• Add TLD checking.

Broadband

• Agent-virtualized address blocks and routers
• coordinates can be negative
• Fixed bugs in Prizm export and updated for new Prizm version.
• Soma Networks integration
• Allow null IP address
• Ping tool

VoIP

Billing

• Better prepaid support: "pickup and bill" daemon, roll-up statements, API hooks.
• Many new options in VoIP price plan
• Per-destination usage classes for reporting and taxation purposes
• Updated matching for toll-free prefixes
• Added ability to copy rates between regions
• Wholesale billing for VoIP termination
• Prorating and subscription options in addition to anniversary
• Rate download/edit/upload Excel spreadhseet
• Add single_price option to do do one per-minute price without rate tables
• Added option to bill outstanding usage when cancelling

CDRs

• Better display of CDRs on invoices, and additional formatting options
• More CDR search options, and ability to bulk delete and/or rebill
• Added additional CDR formats: Bell West, Broadsoft, Indosoft, Sansay, Transnexus, Troop, Vitelity
• CDR retrieval by FTP/SFTP/TFTP
• CDR rewrite daemon for rewriting Asterisk forwarded calls to be billable

Misc

• Tracking of devices and MAC addresses
• GlobalPOPs integration including DID availability
• Revived RADIUS VoIP support, added export, usage retrieval, rlm_perl hook for prepaid
• Internal DID inventory and availability checking
• Added ability to provision to: Vitelity, Netsapiens

Self-service

• Phone number + PIN login option
• Call detail viewing
• Usage viewing
• Address changes
• Ordering and provisioning phone services
• Ability to skin self-service from backend config without editing multiple HTML templates
• International credit card payments
• Pass IP address in from signup page to payment gateways which accept it.
• Include Asterisk-aware self-service page based on ARI.
• Include example java glue to talk to XML-RPC self-service.

Reporting

• FCC Form 477 reporting
• Unapplied payment report with date breakdown like receivables report
• Voided payment report
• Added rated call sales report and option to sales report to count usage separately from recurring

Misc

• New config editor, config stored in database
• Freeside-to-Freeside provisioning export to offer services to other Freeside instances.
• Better Nomadix integration
• Per-employee vonage integration
• Initial implementation of usage tracking for consulting using RT TimeWorked